There has never been a more important time for companies – particularly smaller businesses – to take control of their fleet communications.
becoming more mobile, the adoption of newer, innovative
technologies is becoming increasingly important in helping
organisations stay connected to their employees in the field,
while ensuring the benefits of greater operational efficiency.
While we constantly hear about the growing popularity of
consumer mobile devices like tablets and smartphones in
business settings, what we haven’t heard as much about
is the increasing uptake of digital two-way radios in fleet
Two-way radios might seem dated at first thought, however,
the potential benefits these devices offer businesses in
terms of productivity improvements, increased efficiency
and cost-effectiveness make this a hidden growth story.
There are a number of reasons for this popularity. The most
important are the unique features of two-way radios.
For example, two-way radios are still one of the only
devices through which an organisation can facilitate
instant one-to-many group communications. There’s still no
faster or more cost-effective way to assign and schedule
multiple mobile vehicles and blue-collar personnel than with
Another key differentiator is longevity. Both two-way radio
devices and networks have been designed for much longer
lifecycles than the average faster-moving consumer-oriented
mobile devices of today. Overall, these lifecycles combined
with usage patterns translates into lower overall total
ownership costs for organisations as devices last longer, and
organisations do not have to contend with subscriptions or
pay-per-use fees. Users also tend to use these devices for
critical communications only, rather than social conversation,
thus enhancing productivity.
The advent of digital radios in particular promises to keep
this technology relevant for years to come. Modern digital
units now enable a whole range of applications such as GPS
location-based services, text messaging and other mobile
applications – and even roaming onto mobile networks –
creating new opportunities for increased efficiency and
By NEALE JOSEPH
General Manager, Strategic
This article was previously
published in Dynamic Business,