PRIVACY POLICY

Last updated: April 2026  |  Effective: from the date of publication

Mobile Masters Detailing (ABN 49 684 235 363) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We collect personal information only when necessary. This may include:

• Contact details — name, phone number, email address, suburb
• Vehicle details — make, model, and condition information provided in quote requests
• Communications — messages you send via our quote form or email
• Email subscription data — if you subscribe to our mailing list via the WA Caravan Checklist opt-in

We do not collect payment details, government-issued identifiers, or sensitive information as defined under the Privacy Act.

2. How we collect information

Information is collected directly from you when you:

• Submit a quote request via our contact form
• Call or text us on 0459 748 968
• Email us at admin@mobilemastersdetailing.com
• Subscribe to our email list via the WA Pre-Trip Caravan Checklist form

3. How we use your information

Your information is used solely to:

• Respond to your quote request and provide our detailing services
• Contact you regarding bookings, follow-ups, or scheduling
• Send you email communications you have subscribed to (you may unsubscribe at any time)
• Improve our services and customer experience

We do not sell, rent, or trade your personal information to third parties. We do not use your information for unsolicited marketing beyond communications you have opted into.

4. Third-party services

We use the following third-party services that may process your data:

• Web3Forms — processes quote form submissions. Privacy Policy
• MailerLite — manages email subscriptions. Privacy Policy
• Google Analytics 4 — website analytics (anonymised). Privacy Policy

These services are bound by their own privacy policies. We select providers that comply with applicable data protection standards.

5. Data storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Quote form data is transmitted via encrypted HTTPS connections. We do not store credit card or payment information.

6. Access and correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, contact us at admin@mobilemastersdetailing.com or call 0459 748 968.

7. Email communications

If you subscribe to our email list, you may unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly. We comply with the Spam Act 2003 (Cth).

8. Complaints

If you have a complaint about how we handle your personal information, please contact us at admin@mobilemastersdetailing.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available at this URL. Continued use of our website or services constitutes acceptance of the updated policy.

Contact

Mobile Masters Detailing
ABN 49 684 235 363
Perth, Western Australia
📞 0459 748 968
📧 admin@mobilemastersdetailing.com